In case you’ve never signed up for a hosting account or you are changing companies and the new one uses an account administration tool that you have not seen so far, you may get baffled about how to carry out a certain task in your account or on your desktop PC. That’s the reason why, many hosting providers have prepared a knowledge base, which enumerates the most frequent questions and issues pertaining to their platform, rather than including only some general information. This sort of knowledge base will enable you to find the needed info swiftly and easily, so you won’t have to waste plenty of time and effort on things that may require something as simple as clicking a button or checking off a tickbox. In this way, not only can you get stuff done, but you can also learn loads of new and relevant things, both about the way you can administer your account and about the way the web hosting service functions in general.

Extensive Online Documentation in Cloud Hosting

If you have bought your first cloud hosting package through our company or have transferred your site over to us, you will grow used to our services and our custom Hepsia hosting Control Panel in no time thanks to the fact that we have prepared a substantial knowledge base where you can find all the information that you will ever need – both general info about the hosting service as a whole and more concrete info about the different features that you can make use of and the obstacles that you might face. The articles themselves are available in two locations. The full article list is accessible via the Control Panel’s Help section. You can find articles that are dedicated to the different features in every Control Panel section too. You can acquaint yourself with how to accomplish more or less everything, from enabling an .htaccess config file to administering a mailing list, and all the articles feature exhaustive instructions, so you will never become disorientated on account of an ambiguous text. Of course, in case you face a more specific obstacle and you can’t find anything about it in our knowledge base, you can contact our client support team members 24-7-365.

Extensive Online Documentation in Semi-dedicated Hosting

We’ve prepared an extensive knowledge base for all our current and future clients, so in case you order a semi-dedicated server plan from our company, you will be able to find any info that you are searching for at any time. We’ve got tons of educative help articles, which will help you better understand what’s happening in your account – "What is PHP?" and "What are file access permissions?" are simply 2 instances. Our detailed guides will help you accomplish anything you need – unzip an archive, import a MySQL database, redirect a domain, etc. On top of that, we’ve also got troubleshooting instructions, which will permit you to discover what induces a particular problem and the likely solutions for it. In case you are unable to send email messages or your domain name opens a 500 Internal Server Error message, for example, you can consult our knowledge base and rectify the issue instantly. The articles can be accessed through any section of the Control Panel, as well as through the dedicated Help section.