Extensive Online Documentation in Cloud Hosting
If you have bought your first cloud hosting package through our company or have transferred your site over to us, you will grow used to our services and our custom Hepsia hosting Control Panel in no time thanks to the fact that we have prepared a substantial knowledge base where you can find all the information that you will ever need – both general info about the hosting service as a whole and more concrete info about the different features that you can make use of and the obstacles that you might face. The articles themselves are available in two locations. The full article list is accessible via the Control Panel’s Help section. You can find articles that are dedicated to the different features in every Control Panel section too. You can acquaint yourself with how to accomplish more or less everything, from enabling an .htaccess config file to administering a mailing list, and all the articles feature exhaustive instructions, so you will never become disorientated on account of an ambiguous text. Of course, in case you face a more specific obstacle and you can’t find anything about it in our knowledge base, you can contact our client support team members 24-7-365.
Extensive Online Documentation in Semi-dedicated Hosting
We’ve prepared an extensive knowledge base for all our current and future clients, so in case you order a semi-dedicated server plan from our company, you will be able to find any info that you are searching for at any time. We’ve got tons of educative help articles, which will help you better understand what’s happening in your account – "What is PHP?" and "What are file access permissions?" are simply 2 instances. Our detailed guides will help you accomplish anything you need – unzip an archive, import a MySQL database, redirect a domain, etc. On top of that, we’ve also got troubleshooting instructions, which will permit you to discover what induces a particular problem and the likely solutions for it. In case you are unable to send email messages or your domain name opens a 500 Internal Server Error message, for example, you can consult our knowledge base and rectify the issue instantly. The articles can be accessed through any section of the Control Panel, as well as through the dedicated Help section.