A 99.9% Server Uptime
We have built our cloud hosting system using dependable hardware and strongly tweaked software. Our sysadmins have installed a customized version of SELinux on each of our machines in order to guarantee utmost security and stability. We’ve set up several anti–DoS tools in addition to highly efficient firewalls to make sure our network is unassailable and secure.
Our cloud hosting packages include a 99.9% server uptime guarantee. And irrespective of which datacenter you choose, the guarantee remains the same.
A 99.9% Network Uptime
Aside from our cloud hosting system, we’ve also set up our own internal network in all our datacenters. Everything is based on topflight hardware elements built by Juniper. Furthermore, on every single router, we’ve installed a firewall with an advanced algorithm that will filter out all questionable requests.
In this way, in each of our datacenter facilities – in our datacenter in USA, in our datacenter in United Kingdom, in our datacenter in Finland, in our datacenter in East Europe and in our datacenter in Australia, you will enjoy a 99.9% network uptime guarantee. And this guarantee is available with all web hosting plans in every datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, if it’s your cash at risk, you can’t feel really secure. This is why, with each of our cloud hosting packages our company offers a 30–day money–back guarantee. If you don’t feel happy with our service or if you have to use a bit more powerful web hosting solution, such as a Linux VPS or a dedicated hosting services – you will get a full refund, with no secret fees or repayment taxes.
24/7 Technical Support
If you have a hosting firm, your tech engineers are of key importance. This is exactly why we’ve diligently chosen a highly proficient team of technical support engineers, each with several years of practice behind his back. With their help, our company offers 24x7 support with each of our web hosting plans.
And not only that, our company offers a 1–hour response time guarantee. All tech support questions are replied to in less than sixty minutes and our average response time is just 20 minutes!