Customer Support Channels
A 1–hour Response Guarantee
Our client service staff is taught to promptly care for all cloud hosting clients’ questions and assistance questions. Through our ticketing system, you’ll be able to fill in your request and a support staff member will, no doubt go back to you in only max sixty minutes. Realistically, practice shows that the general reaction time is 20 minutes.
A Top–quality Support Service
It is easy to write to us 24x7x365 with any issue you’ve got about our products. We have got techs on duty at all times to give support every time necessary. You can use the ticket system or send us an email whenever you want, alternatively you can pick–up the phone or use the online chat during business hours.
An Intuitive Help Section
Tew Crazee has incorporated a detailed education base into the Control Panel as a way to receive handy step–by–step details whenever you want. Each part of the Control Panel possesses its own contextual support area offering a list of how–to articles. We have also prepared movies to ensure that you get a superior idea of precisely how to execute any given job.