Help and Support Channels

  • 1 hour ticket response time
  • A 60 mins Inquiry Resolution Warranty

  • Each ticket you post to the tech help crew will be replied to in less than one hour. The regular queries will be responded to asap. Yet, if the service inquiry you have submitted needs the help of an experienced admin technician, we are going to send the ticket to him and will let you know about the hold–off.

  • Top quality support service
  • Qualified Client Support Service

  • We will offer you 24 hours a day tech support by using a ultra–fast ticket solution included in your Control Panel. You can contact us anytime about any of the software packages that come pre–installed on the virtual server, including the chosen Linux OS, the server management panel and our custom created Online Control Panel.

  • Intuitive help center
  • A Descriptive Help Section

  • A descriptive and constantly updated collection of articles is built into our custom–built Online Control Panel. It provides quick tips about how to perform all the key site control tasks. The Help zone offers you extensive how to articles and reviews and step–by–step video tutorials. You can reach the Help zone by clicking the Help or Video buttons in the right part of each Control Panel section.